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The Leading Hotels of the World announced its Healthy Stays commitment with enhanced cleanliness standards and protocols for its 430-plus worldwide members.
Here’s what guests can expect:
Expert Medical Guidance: Leading Hotels collaborated with Dr. Michael Kotler of RemoteMD, Dr. Alan Neuman of ProHealth Environmental and John Kosmeh Ph.D., a FEMA Emergency Response Trainer, to develop Best Practice Guidelines for member hotels. These guidelines focus on hotel initiatives to reduce the potential for exposure and spread of the virus, while increasing the opportunity to improve current health standards. It has sections advising hotel front-and back-of-house practices and procedures on communication and training plans.
Gold Standard Cleanliness Accreditation: Leading Hotels has partnered with the Global Biorisk Advisory Council (GBAC), a Division of ISSA, a worldwide cleaning industry association, to offer GBAC STAR facility accreditation to its members. GBAC STAR is a performance-based accreditation program that helps facilities establish a comprehensive system for cleaning, disinfection and infectious disease prevention; facilities must demonstrate compliance with the program’s 20 elements regarding documented work systems, protocols and procedures.
Enhanced Hygiene Standards: Leading Hotels has partnered with Leading Quality Assurance (LQA) to develop new hygiene standards for hotel audits. hotel is assessed annually by a LQA audit. The inspection report is based on more than 800 stringent criteria—covering accommodations, service, cuisine, staff, facilities and hygiene. The new hygiene standards will be published this month and may include:
- Did the hotel have a documented process in place to check employee temperatures?
- Was hand sanitizer available at the employee entrance, changing rooms, restrooms and cafés?
- Was public area furniture rearranged to ensure social distancing?
- Were social distancing practices in place for queue, seating and communication management?
- Was printed cleaning/hygiene protocols prominently displayed in the fitness center?
Leading Hotels says it will continue to enhance cleanliness standards during this time.